Leadership Books

Books and Facilitator Materials

Recorded Webinars

Recorded Webinars

Web Based Training - FAQ'S

In partnership with AAMA, MyPlaceToLearn, Inc. provides the technology, services, and support, to obtain and/or deliver your organization’s training online.

• System Requirements
• Test Your System (to attend Webinars)
• Windows
• Mac
• Solaris
• Linux
• Security
• No Pop Up Blockers
• Phone Line
• Handouts
• Self-Paced and
  Recorded Sessions
• Media Players
• Links To Commonly
  Required Downloads
• Cancellation and Refunds

System Requirements and Links to Useful Downloads and Plug-ins

The minimum system requirements are listed below for attending or conducting Virtual Classroom Training using our WebEx internet conferencing platform.

Windows: | top
Windows 98, Me, NT, 2000, XP, or Vista
Intel x86 (Pentium 400MHZ +) or compatible processor
Microsoft Internet Explorer 5, 6, Mozilla FireFox 1.6 or later, or Netscape 4.7 , 7.x
JavaScript and cookies enabled in the browser
56K or faster Internet connection
A localized version of Windows is required to host or attend fully interactive meetings on Asian versions of Training Center (Japanese, Traditional Chinese, and Simplified Chinese).

Mac: | top
Mac OS 10.2 or 10.3
Java 1.3.1 & above
Javascript & cookies enabled for the browser
Microsoft Internet Explorer 5.2 or Safari 1.0 & 1.2

Solaris: | top
Solaris 8 or 9
Java 1.4.2
Netscape 7 or Mozilla 1.6
UltraSPARC or SPARC processor
512 MB RAM
JavaScript and cookies enabled in the browser
16-bit or better video display
CDE
56K or faster Internet connection

Linux: | top
Red Hat Enterprise Linux , Red Hat Desktop, and SuSE Linux
Other Linux distributions may work if they are using:
Linux Kernel 2.4+

Java Plug-In 1.4.1 or later
Xfree86
Linux 8 or 9
Java 1.4.2
Netscape 7 or Mozilla FireFox 1.6
Intel x86 (Pentium 400MHZ +) or compatible processor
128 MB RAM
JavaScript and cookies enabled in the browser
GNOME, KDE, or other compatible desktop manager
56K or faster Internet connection

Security | top

• Please note that 128 Bit SSL encryption must be enabled on your browser to use or participate in our WebEx virtual classroom.

No Pop Up Blockers | top

• Pop up blockers must be disabled or removed to view the participant viewing window.

Phone Line | top

• You need an available phone line to access the audio portion of the presentation. Following registration you will receive an e-mail with a toll-free number to call for the teleconference. This is in addition to any phone line required for your Internet connection.

Handouts | top

• Often, our training sessions include handouts which can be downloaded to your local computer either during or after the session. In some situations, when we conduct ongoing training or hosting of training, these documents and tools will be accessible via a custom web page specific to that client

Self-Paced and Recorded Sessions | top

• In your busy schedule, you may have missed one of our recent events. With that in mind, we have Self-Paced key sessions for you to review at your convenience. If you are interested in viewing a Self-Paced session and do not see it listed in our catalog, please contact us for information about accessing.

Media Players | top

• For viewing recordings or Self-Paced presentations, Windows Media Player 6.4 or higher, RealPlayer G2, RealPlayer 7, or Macromedia Flash are required.

Call 800.752.5446 if your question isn't answered here

Links to Commonly Required Downloads | top

Java Plug-ins
Adobe Acrobat Reader
Windows Media Player
Macromedia Flash Player
RealPlayer
DirectX

Cancellation and Refunds Policy | top

Refunds requested at least 7 days prior to a live web event, or for any other type of purchase including - but not limited to - on-demand courses, books, videos, services, speaker engagements, etc. will be provided less bank transaction and processing fees equal to 5% of fees originally paid by customer. Refunds requested less than 7 days prior to and up to the day of live events will be provided less 25% of original transaction for bank and service costs. Refunds requested after a live event has taken place will not be provided.

Should a Webinar event be cancelled by AAMA EduLink and/or associated provider, all fees paid by purchaser will be refunded in full. In the event an on-demand course or course library subscription becomes unavailable or is discontinued, all fees paid by customer will be refunded on a prorated basis, i.e., a 12 month subscription discontinued at six (6) months will result in a refund of one half (1/2) of purchase price.

Questions regarding these Cancellation and Refund policies may be directed to Email or call 800-752-5446.