AMCTO'S Online Learning Portal

Live, Recorded, and OnDemand webinars for municipal professionals


AMCTO, in cooperation with our affiliates at MyPlaceToLearn, Inc. is happy to announce our 2017 Live Webinar series. MyPlaceToLearn is working with AMCTO to offer their Webinar hosting services and expertise to AMCTO members.


Please click on any of the topics below to learn more and to register. Archived events are below the upcoming events on this page, scroll down to see the list of available webinar recordings. All fees are currently processed in US dollars due to WebEx USA ecommerce policies.


For questions regarding these events, please feel free to email Anubha Mehta, Ph.D


For questions regarding technical concerns or requirements, please email Mitch Anderson, MyPlaceToLearn's Webinar and Web Training Specialist, or call him at (800)-752-5446


When registering for Live (upcoming) webinars Upon successful registration, you will be sent (via email) instructions for joining the session online. The event will begin on the time and date scheduled.


PLEASE NOTE: Upon successful registration for the recorded webinars the recording playback will start immediately. Please be prepared to view the recording in its entirety at the time of registration.


CANCELLATION POLICY: Cancellation of registration prior to the scheduled event date requires a 10% cancellation processing fee. No refunds are provided for day of, or after event cancellation. Access to the recording of the live session can be provided in lieu of attendance at the live online event.


To see our list and/or to register for our currently available OnDemand courses Click here


Click here to suggest topics you would like to have in the future.


Upcoming Webinars

From 8 to 68 – Part I: Meetings, Policies and Protocols
Date and Time: May 3, 2017 12:00pm - 1:30pm Eastern
Presenter: M. Rick O'Connor City Clerk and Solicitor, City of Ottawa

Session Fee:$129.00 CA ($97.00 USD)


Bill 68, the Modernizing Ontario’s Municipal Legislation Act, 2016, represents the most significant overhaul of the Municipal Act, 2001, in over a decade. The purpose of this webinar is to introduce the numerous amendments that were enacted and to guide municipal staff across the Province on how best to respond to – and implement – these mandatory changes, including the way meetings are conducted as well as establishing new policies.

What you will learn:

  • How to interpret and apply the new definition for the word. “meeting”;
  • Understand how members can “participate electronically” in meetings;
  • Amend your Procedure By-law to include the four new exceptions to the “open meetings” rule;
  • Develop a template “written statement” for recording the pecuniary interests of members and a public registry; and;
  • Establish new policies concerning parental leave for councillors and for council-staff relations.

Why attend:

  • To ensure that all of the mandatory requirements under Bill 68 are addressed and to learn the best practices and protocols for achieving compliance.

Who should attend:

  • Senior staff from local boards (e.g. Executive Directors and Secretaries) and municipalities (e.g. Chief Administrative Officers and Clerks).


From 8 to 68 – Part II: Codes, Conflicts and Integrity Commissioners
Date and Time: May 31, 2017 12:00pm - 1:30pm Eastern
Presenter: M. Rick O'Connor City Clerk and Solicitor, City of Ottawa

Session Fee:$129.00 CA ($97.00 USD)


Bill 68, the Modernizing Ontario’s Municipal Legislation Act, 2016, not only made mandatory Codes of Conduct and Integrity Commissioners for all municipalities but also enacted the most significant revisions to the Municipal Conflict of Interest Act in over three decades. The purpose of this webinar is to introduce these amendments and guide municipal staff on how to best respond to the new world of oversight and accountability for local governments in Ontario.

What you will learn:

  • How to draft a Code of Conduct for council;
  • How to draft a Code of Conduct for council;
  • Learn the new roles and responsibilities of the Integrity Commissioner; and

Why attend:

  • To ensure that all of the mandatory requirements under Bill 68 are addressed and to learn the best practices and protocols for achieving compliance.

Who should attend:

  • Senior staff from local boards (e.g. Executive Directors and Secretaries) and municipalities (e.g. Chief Administrative Officers and Clerks).


Recorded Webinars

PLEASE NOTE: Upon successful registration for the recorded webinars, the recording playback will start immediately. Please be prepared to view the recording in its entirety at the time of registration.


Effective Performance Appraisals for Municipal Staff
Recorded: November 1, 2013
Presented by: John Allen, Managing Consultant
Fee: $75.00 USD


Description: In today’s environment of financial constraint, when there is little money for investment in efficiency enhancing technology and equipment, productivity improvements must come from better management of human resources.
This can be achieved by using performance appraisals more as a planning tool that focuses on the results the employee produces for the organization and uses objective criteria for assessing achievement of goals. Instead of being just an annual review, appraisal must become an on-going performance management process.
Attend this webinar to learn how to align employee performance management with organizational goals.


What is MFIPPA and Why Should it Concern Me?
Recorded: January 28, 2015
Presented by: Mr. Jim Purser, Manager of Records and Information Svcs. City of London, ON
Fee: $75.00 USD


This session will address the basics around access to records and protection of privacy as required by the MFIPPA legislation.


What you will learn:

  • The basic principles of MFIPPA
  • What is a formal MFIPPA request and what is not
  • How to respond to a formal request
  • A simple spreadsheet to track your requests
  • The difference between exemptions and exclusions
  • Collection and disclosure of personal information – the rules
  • How to respond to a privacy breach complaint


How to Achieve Strategic Planning Success
Recorded: January 30, 2015
Presented by: Mr. Thomas Plant MBA, MPA, PMP, Director Strategic and Enterprise Services, Brampton, ON
Fee: $75.00 USD


Presenting the fundamentals of strategic planning including developing a vision, strategic goals and initiatives and mechanisms for tracking and reporting success. Also, a discussion on the roadblocks in the planning process and how to overcome them.


What you will learn:

  • Understand why strategic planning is important
  • Learn how to develop a shared vision between council and the administration
  • Learn how to develop a successful strategic plan process
  • Understanding the obstacles in the planning process and obtain tools to ensure it is successful


Problem Solving and Creativity for Municipal Management
Recorded: April 22, 2015
Presented by: Mr. Peter de'Jager
Fee: $75.00 USD


This recorded webinar attempts to show that the problem solving tools used in a Sudoku puzzle, solving a crossword, playing Scrabble and solving a people problem in a large project team - are essentially the same tools.


The objective of this one hour presentation is to list the key problem solving techniques common to all problems. The end result is a summary of core competencies required for all problem solving.


To do this competently it will have to address everything from data gathering to creativity - from mental blocks to sneaky problem solving 'tricks'.


What you will learn:

  • How to break any problem into three different ‘pieces’ in preparation for analysis
  • How to identify the ‘givens’ in any problem
  • How to collect ‘operators’ to apply to those ‘givens’
  • Why spending a lot of time on the problem definition (‘goals’) is worthwhile
  • Why making assumptions is crucial to the PS process – and what to avoid when making those assumptions.


Emotional Intelligence - A Different Kind of Smart - Four (4) Competencies to Increase Success

Recorded: September 23, 2015
Presented by: Ms. Kathy Bradford
Fee: $75.00 USD


This one-hour webinar introduces participants to emotional intelligence, its relevance in the workplace, and its impact on an employee's personal and professional effectiveness. Participants will be able to differentiate between intellectual, technological and emotional intelligence, and understand their differing contributions to success at work. Participants will be introduced to four core competencies that are critical to workplace success and satisfaction, and identify next steps for developing skills for each of these competencies.

Topics include:

  • Differentiation between Intellectual, Technological and Emotional Intelligence
  • Correlation between Emotional Intelligence and Workplace Success
  • Key Components and Core Competencies of Emotional Intelligence

What you will learn:
By the end of the workshop you will understand

  • The difference between intellectual, technological and emotional intelligence
  • Models and theories of emotional intelligence
  • The correlation between emotional intelligence, leadership skills, and effective team functioning
  • The impact of emotional intelligence on personal and professional effectiveness, career progression and success at work
  • Four core competencies of emotional intelligence
  • Where to start in your journey to improve your emotional intelligence


AMCTO Code of Ethics and Values


Recorded: September 29, 2015
Presented by: Mr. Rick O'Connor, CMO, City Clerk and Solicitor, City of Ottawa


Criminal trials, judicial inquiries and plain old “scandals” involving politicians and public servants alike make national news on a regular basis, whether they are municipal, provincial or federal in origin. In addition, increased scrutiny from all sides has led to reviews and changes in many laws, policies and procedures in order to assist in understanding what the “rules of the game” of governance are and what the expectations should be arising from them.

At its Annual General Meeting this past June 2015, in Thunder Bay, AMCTO’s membership voted in favour of a refreshed Code of Ethics and Values that replaced the decades old rules with a values-based approach. Join us in a session to better understand where we’ve come from, where we are going and how this new Code of Ethics and Values can play an important role in guiding members as they work to serve their municipalities in a professional and objective manner.


Leading and Managing Multi-Generations in the Municipal Workplace
Recorded: September 30, 2015
Presented by: Mr. Ron Budreau
Fee: $75.00 USD


The current and future talent shortage, coupled with the frustration and difficulty of leading Traditionalists, Baby Boomers, Gen X, Gen Y and now Gen Z all in the same team, have many leaders wondering – “how do I do this?!!!” This lunch-hour webinar will explore the challenges of multi generations working together and the similarities and differences in leading today’s workforce. We will dig into what it takes to lead the most diversified workforce in history.

What you will learn:

  • Understand the 5 generations that exist in the workforce today
  • Understand each generations preferred work style, communication preferences and leadership/management practices
  • Walk away with a practicable guide to maximizing the productivity of your teams by understanding the unique skills, preferences and aspirations of each generation



S.E.R.V.E: Five Essential Leadership Skills for Municipal Excellence
Recorded: October 21, 2015
Presented by: Mr. Ron Budreau
Fee: $75.00 USD


SERVE is a strategic management framework to understand and inculcate key leadership skills and abilities to succeed in today’s competitive municipal workplaces. SERVE is an acronym for 'S'eeing into the future, 'E'ngaging and developing others, 'R'einventing and reinvesting in yourself and your organization, 'V'aluing relationships and results and 'E'mbodying the values of the organization/community in your decision making. Attend this lunch hour webinar to discover if you exemplify the Servant leadership style.

What you will learn:

  • Understand the common leadership styles practiced today
  • Understand the Five essential Leadership skills for a Servant leadership style
  • Understand the benefits of a Servant leadership style versus common alternative leadership styles
  • Walk away with practicable next steps to adopt the Servant leadership style


Step Up Your Leadership Communications with a “10-Point Tune-Up”
Recorded: October 28, 2015
Presented by: Ms. Cynthia Hammond
Fee: $75.00 USD


Communicating with stakeholders (both internal and external) is a critical role for municipal leaders at all levels, particularly in today’s environment of “instant information”. Using a strategic and deliberative planning process can help to reduce effort and cost, minimize unintended consequences or miscommunication, and enable municipal leaders to deliver clear and effective messages that meet the needs of both the organization and stakeholders, in day-to-day as well as crisis situations.

What you will learn:
The “10 –Point Tune Up” is designed to help your communications “run smoothly”! This workshop will enable participants to apply a step-by-step and easy-to-use toolkit to plan and deliver both internal and external communications products. These proven tools may be applied to virtually any aspect of municipal government business (day-to-day business, projects (large and small), consultation processes, campaigns, crises, etc.), specifically to enable leaders to:

  • Assess the various communication needs related to your organization’s strategies, operational functions, and stakeholder relationships
  • “Size-up” your target audiences (employees, stakeholders, citizens, media, or others) to understand their information needs
  • Plan the most appropriate “channels” for delivering your communication in the intended context
  • Anticipate, plan for, and assess reactions, questions, and responses to your communication
  • Align with departmental and corporate strategies to ensure both consistency and relevance of messaging
  • Stimulate creative thinking, using practical examples, toward influencing behaviour and attitudes about the topic of your communication
  • Incorporate ways to promote, reinforce and realize your organization’s communication goals through strategic communications
  • Control your message given the emergence of social marketing and media
  • Apply strategic communications planning to both crisis and non-crisis scenarios

Why attend:

  • The insights gained from this workshop are applicable and transferable to all municipal activities and functions. It enables practitioners to apply a strategic approach to plan communications that complements operational plans. It provides a comprehensive and cost-effective way to communicate with all stakeholders about your programs and services across the wide range of municipal endeavours.


Why Social Media Matters for Public Servants & How You Can Make the Most of It
Recorded: November 18, 2015
Presented by: Ms. Ashleigh Weeden, MPA
Fee: $75.00 USD


Social media is neither the bogeyman that its greatest critics claim it to be, nor is social media the universal cure that its greatest fans promote it to be. Social media is simply a new tool for engaging in the same behaviours that human beings have been pursuing since the beginning of time: connecting, relating and creating meaning. Encompassing a broad range of tools and platforms, social media has had a profound impact on the way people live, work, and play around the world – and it is here to stay. And for this reason, municipalities and public servants can no longer afford to avoid being social-savvy. As Tina Fey says: “You can’t be that kid standing at the top of the waterslide, overthinking it. You have to go down the chute.”


Understanding and Defeating the Five (5) Common Dysfunctions of a Team
Recorded: November 25, 2015
Presented by: Mr. Ron Budreau
Fee: $75.00 USD


The 7 Steps to ‘No Questions Asked’ Reports to Council
Recorded: February 17, 2016
Presented by: Mr. John Craig, Municipal Consultant and Trainer
Fee: $75.00 USD


This Webinar takes AMCTO’s one-day workshop on Report Writing for Municipalities and boils it down to 7 steps you need to practice for writing reports. You will learn the basic skills necessary to write concise and authoritative reports that reveal answers to most questions without them being asked.

What you will learn:

  • Important principles for making staff reports more readable
  • Research and analysis skills needed to make recommendations to Council
  • How to write with authority and express your ideas logically and concisely
  • A report structure where recommendations are formed by identifying options and coming to conclusions based on research and analysis


Building Blocks of Meeting Management
Recorded: February 24, 2016
Presented by: Ms. Denise Labelle-Gelinas
Fee: $75.00 USD


This webinar will review the process of preparing motions, moving to an official resolution and to the level of By-laws. Get a sense of direction as you maneuver through the steps of preparing information to your Members of Council and carrying those decisions through the steps of conclusion.

Help your members of council gain a better appreciation of the information flow and the importance of archival backtracking decisions.

What you will learn:

  • Information that should be included within a report being presented to Members of Council with a properly worded motion along with templates to facilitate the task.
  • The need to understand when an official Resolution is to be created; and When a By-law needs to introduced, stemming from the original report and/or Resolution
  • What is the difference between a motion, resolution and By-law


Implementing the Psychological Health and Safety Standard for Municipalities
Recorded: March 9, 2016
Presented by: Monica A. Szabo, Executive Director, Public Services Health & Safety Association
Fee: $75.00 USD


Psychological health and safety in the workplace is vitally important for all Ontarians. It is increasingly becoming essential for employers to provide the right tools for an effective and balanced workplace.

Join the Public Services Health and Safety Association (PSHSA )for this presentation to find out about establishing an effective Health and Safety program that includes mental well-being for your employees. The escalation of factors like service saturation, workload and burn out, PSHSA has successfully helped various workplaces address, reduce and in many cases, eliminate these problems by addressing positive mental health strategies leading to a direct increase in their productivity. This session shares the secret ingredients of such successes within the environment, culture and current systems of your organization. But it goes further as the session concludes with revealing steps that you can take towards implementing these initiatives and the critical components for getting started right away.

What you will learn:

  • Learn about the basic of implementing a health and safety management system in to your workplace
  • Learn about the basic elements of the CSA psychological health and safety standard
  • Learn more about the steps you can take toward a successful implementation of the standard
  • Learn the critical steps for successful implementation of the standard
  • Learn about the benefits of implementation of the psychological health and safety standard

Impact of the “SMART GROWTH FOR OUR COMMUNITIES ACT, 2015” (Bill 73) on Municipal Development Charges
Recorded: April 13, 2016
Presented by: Gary Scandlan, Director, Watson & Associates Economists Ltd.
Fee: $75.00 USD


In December, 2015, the Province passed the GROWTH FOR OUR COMMUNITIES ACT, 2015 (Bill 73) which amended the Development Charges Act. At the same time, the associated Ontario Regulation 82/98 (i.e. the DCA regulation) was amended to provide additional directives for the amended Act. Some of the changes provide opportunities for financing additional capital costs to support growth while others restrict cost recovery. As well, additional measures are introduced which require increased efforts to undertake the background study and public process along with enhanced annual reporting requirements.

This webinar is designed to provide members with a review of the changes on the Act and provide preliminary perspectives as to how these changes will impact municipalities and the recovery of growth related costs.

What you will learn:

  • Changes for Waste Management services to allow for Non-landfill/incineration service capital
  • Changes to Transit Service calculations including forward looking service standards and the removal of the 10% mandatory deduction
  • Changes to the Background Study Requirement including consideration of Area Rating of Services and increased Public Process
  • Asset Management Reporting Requirements for all services
  • Requirement to restrict additional levies or construct non-DC eligible works which impacts not only those who have DC By-laws but also those who don’t have DC by-laws
  • Changes to Payment timing (in certain cases) and other housekeeping changes


Implementing an Electronic Agenda Management System
Recorded: April 20, 2016
Presented by: Kris Dubuque, CMO, MCSE, Legislative Specialist, Regional Municipality of Peel
Fee: $75.00 USD


Late council reports? Can’t find the most recent version? Are you wasting paper? Do you need to accommodate mobile device access to council/committee documents? If you answered yes to any of these questions then you might be considering joining the growing number of Ontario municipalities that have introduced an Electronic Agenda and Meeting Management System.

This webinar will present important information to help you determine what type of solution might work best for your organization. Buy or build? Go big or go small? On-site or hosted solution? These are just some of the many questions that will be discussed along with key considerations for implementation, lessons learned and tips to help make the change as easy as possible for your staff.

What you will learn:

Learn what an electronic agenda management system is and the different components they can include. Tips to help you determine if you need one and on selecting the right system. Information will be presented to help you decide whether you buy should an off-the-shelf system or build one in-house, as some municipalities already have many of the tools in place.

Why attend:

  • Learn what exactly electronic agenda management systems are and what they can do
  • learn how to identify your requirements for a system
  • Understand whether you should purchase a product or design one based on tools you may already have available
  • Get tips and best practices for a smooth implementation


Preparing for the 2018 Municipal Election
Recorded: May 11, 2016
Presented by: Cathie Best, Municipal Educator, Retired Municipal Clerk
Fee: $75.00 USD


This webinar will address initial preparations that the municipal clerk and election staff should focus on in the years prior to a municipal election. In addition to identifying projects that can be undertaken early in the process, this review will assist the municipal clerk in establishing the appropriate budget resources required prior to 2018.

What you will learn:

  • You will learn what advance preparations should be in place to effectively administer the 2018 Municipal Election
  • For experienced municipal clerks and election officials, this webinar will serve as a reminder of the preparations that should be addressed prior to an election year
  • Municipal clerks and election staff without prior experience in administering an election will discover how they can make election management manageable

Why attend:

  • The requirements of administering a municipal election are numerous and intense, especially during the election year itself. There are many responsibilities that can and should be addressed prior to 2018 in to enable staff to deal with the day-to-day demands of the municipal election without resorting to crisis management. This webinar will examine the requirements and decisions that should be made prior to 2018 to mitigate the administrative pressures of election management during the election year.

Ranked Ballot Elections: Are They Right For You?
Recorded: September 7, 2016
Presenters: Stephen O'Brien,City Clerk, City of Guelph
Dawn McAlpine, Director of Legislative and Court Services/City Clerk, City of Barrie
Sarah Hoffman, Ministry of Municipal Affairs

Session Fee:$75.00 USD


With the passage of Bill 181, the Municipal Elections Modernization Act, municipalities in Ontario now have the option of using ranked ballots in future local elections. As municipalities consider whether or not to adopt ranked ballots for the upcoming 2018 election, this session will provide an opportunity for practitioners to discuss the administrative considerations associated with running a ranked ballot election.

Attend this informative webinar to discuss how ranked ballots will impact voting procedures, vote counting, ballot design, public consultation and much more.

Who should attend:

  • All Staff connected with managing Municipal Elections


Recordkeeping Compliance and MFIPPA
Recorded: September 21, 2016
Presenter: Else Khoury, Manager, Information Management Systems, Niagara Region

Session Fee: $75.00 USD



Recent amendments to MFIPPA (Bill 8) and recommendations from the Office of the Information and Privacy Commissioner (IPC) of Ontario are shifting municipal records management issues into sharp focus. Unfortunately, many municipalities are ill-equipped to manage the additional responsibilities, especially when it comes to the effective management of electronic records.

In this webinar, we will discuss the basic legislative requirements that your municipality needs to be compliant with, and some of the steps you can take to get there, including: improving compliance through policy and training, preparing the ground for managing electronic records, and how to deal with mobile devices.

What you will learn:

  • What is my responsibility for managing records in my organization?
  • How can I improve records management compliance?
  • How can I tackle the electronic records monster?
  • What do I do with text messages?


Social Media Communications for Municipalities
Recorded: October 19, 2016
Presenter: Dr. Kane X. Faucher, Assistant Professor / Municipal Planning Consultant, Faculty of Information and Media Studies, Western University

Session Fee:$75.00 USD


This webinar will explore how municipalities can make effective use of social media for a wide range of purposes (communicating key information to residents, cultivating relations, etc.) tied with a variety of tactics based on centralized messaging protocols. Not many municipalities actually have a written communications policy to draw upon and give guidance to management and front-line staff. Given the higher expectations of residents to obtain information on demand with the affordances of information communications technology (ICTs), municipal leaders might do well to adopt a proactive approach. Devising such a policy must always be compliant with provincial legislation, such as FIPPA.

We will begin with an overview of the social media landscape, discerning fact from fiction. Following this, discussion will centre on the importance of citizen engagement, the benefits of an official communications policy, how to leverage best practices to improve content production (aligned with policy and provincial legislation). and knowing WHAT, WHEN and HOW to engage with the public in the digital milieu.

What you will learn:

  • The changing communications landscape - expectations and opportunities in the municipal sector
  • Multilateral digital communication practices - broadcasting, listening, and engagement Incorporating rich media content
  • Quality or quantity? Content scheduling
  • Comms Policy: keeping it appropriate, timely, and informative

Why attend:

  • Informed practices for better integration of social media communications
  • Developing guidelines or policies around social media use
  • Increase your municipality’s citizen engagement using ICTs


From Oops to OMG!!—How To Manage A Privacy Breach
Recorded: March 8, 2017
Presenter: Michael Kyne, Solicitor, City of Hamilton

Session Fee:$75.00 USD


This workshop is designed to assist attendees in recognizing, responding to, and reducing future, privacy breaches in their organizations.

What you will learn:

  • How to recognize a privacy breach
  • How to respond to a privacy breach
  • How to reduce the potential for privacy breaches in the future

Why attend:

  • Public institutions are the guardians of vast amounts of confidential information. Unfortunately, as regularly reported in the media, some of these institutions have improperly disclosed confidential information usually through inadvertence or carelessness but sometimes due misconduct. In addition to putting individual privacy at risk, every improper disclosure of confidential information has the potential to damage the reputation, credibility and finances of the public institution. As a result, all public institutions should have a plan to limit/eliminate privacy breaches and minimize the adverse impacts if and when they occur.

Who should attend:

  • All persons charged with the safeguarding of confidential information and particularly those responsible to reduce and respond to breaches of privacy.


Hidden Secrets of Leadership Development
Recorded: April 19, 2017
Presenter: Garth Johns

Session Fee:$75.00 USD


For most of us, careers tend to follow a typical pattern. First, we develop technical skills in our chosen field. Next, we are chosen to manage by virtue of our good technical skills and possibly because somebody recognizes an element of leadership potential. Gradually, if we are good (or lucky) we develop better management and leadership skills. However, the learning and growth curve takes place over many years and is often the result of work/life lessons sprinkled with our luck and efforts.

This course will work with participants on their foundational leadership skills to become the sort of leader that others want to emulate. This workshop will shatter the misconception that your technical skills and IQ are sufficient to get you where you want to be. What many organizational managers and leaders fail to understand is that without recognizing and working on those emotional intelligence (EQ) skills, managers can never become leaders. And in today’s competitive and over scrutinized world of work, managerial leadership has become a key expectation.

What you will learn:

  • How to get the most out of your IQ but learn to develop your EQ
  • Understand the essence of what Emotional Intelligence is all about
  • Appreciate the importance of Emotional Intelligence in pursuing your career goals

Why attend:

  • Because too often, we attend workshops that inspire us but that inspiration is nullified by the day to day burden that comes with managing at work. For the first time, participants will come away inspired but able to maintain the momentum both at home and at work. The result is that they become outstanding leaders as opposed to adequate managers.

Who should attend:

  • Any current manager, aspiring manager, or new manager, who wants to be more than just a manager, and wants to take their leadership skills to the next level.


The Commissioners for taking Affidavits Act –Oaths, Affidavits and Swearing Made Legal
Recorded: April 25, 2017
Presenter: Kathy Coulthart-Dewey, CMO, Municipal Facilitator, AMCTO

Session Fee:$75.00 USD


There is a proper way to swear and a proper time not to do so…..and neither involve profanity. Commissioners for taking Affidavits perform a very serious function in our legal system. Affidavits are relied upon in the courts and by various agencies in lieu of physical evidence and personal attendance. Unless otherwise refuted, the weight attached to these statements is enhanced when a promise of truth is sworn or affirmed before a Commissioner for taking Affidavits.

What you will learn:

  • Learn the duties and limitations of the position;
  • Consider when and how to administer an oath versus an affirmation;
  • Understand the legal ease, the procedure and the penalties for improper administration; and
  • Discuss a few operational issues that may improve workflow.
Who should attend:


  • Clerks, Treasurers, their Deputies, Heads of Council, most Councillors and many other officers eg. Planners and CBO’s



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