Handling Conflict: An Employees' Guide

 

This course focuses on a collaborative approach to conflict resolution, teaching employees how to resolve workplace conflicts so that everyone “wins.” Students will learn how to use good listening and communicating skills to keep conflict constructive, identify natural conflict-handling styles, resolve conflict collaboratively, and when and how to ask for help in the resolution process.

 

Price: $USD 49.00

 

Maximizing Employee Performance

 

Managers have a vital role to play in the successful performance of each individual in a work group and of the group as a whole. With a strong focus on employee-participation and positive reinforcement, this module outlines how to set expectations, coach for performance, solve performance issues, and develop employee performance. If used effectively, these techniques will result in extremely motivated, productive, and satisfied employees. Through the use of interactivities and fictional scenarios, managers will learn how to set goals with their employees, define job responsibilities, effectively use coaching, counseling, and discipline to improve performance, and how to evaluate and further develop employee performance over time.

 

Price: $USD 49.00

 

Maximizando El Desempeño De Los Empleados

 

Managers have a vital role to play in the successful performance of each individual in a work group and of the group as a whole. With a strong focus on employee-participation and positive reinforcement, this module outlines how to set expectations, coach for performance, solve performance issues, and develop employee performance. If used effectively, these techniques will result in extremely motivated, productive, and satisfied employees. Through the use of interactivities and fictional scenarios, managers will learn how to set goals with their employees, define job responsibilities, effectively use coaching, counseling, and discipline to improve performance, and how to evaluate and further develop employee performance over time.

 

Price: $USD 49.00

 

Participating in a High Performance Team

 

For team members, there are few professional experiences as exciting and rewarding as being on a highly successful team. However, before you can reap the benefits that can come from being on a successful team, you must learn how to be a truly productive team member. Being on a real team may involve some changes in the way you work. In this course, you will learn the unique skills and techniques necessary to be a highly successful part of any team.

 

Price: $USD 49.00

 

Leading a High-Performance Team

 

Increasingly, companies are turning to team-based workforces, which have been shown to outperform traditional work groups. How successful teams are, however, depends directly on how well they are led. Though traditional management skills are useful in any leadership situation, team leadership requires a new mindset. This course focuses on a team leader’s approach to leading meetings, setting team goals, hiring team members, training team members, and resolving team conflict. Students will learn the benefits of teams to their organization, the five team requirements, and how to recognize and address common team pitfalls so that teams can reach a high level of performance.

 

Price: $USD 49.00

 

Liderar un equipo de alto rendimiento

 

Increasingly, companies are turning to team-based workforces, which have been shown to outperform traditional work groups. How successful teams are, however, depends directly on how well they are led. Though traditional management skills are useful in any leadership situation, team leadership requires a new mindset. This course focuses on a team leader’s approach to leading meetings, setting team goals, hiring team members, training team members, and resolving team conflict. Students will learn the benefits of teams to their organization, the five team requirements, and how to recognize and address common team pitfalls so that teams can reach a high level of performance.

 

Price: $USD 49.00

 

How to Hire the Right People

 

A company's strength lies in its employees, but hiring the right employee for the job everytime is not simple. It can cost thousands of dollars to search for, hire, and train new people. If a new hire does not work out, this investment is lost. Good hiring must be done with objectivity, care, and an eye toward the law. The process takes time, but remember, when the right person for the job is found, both staff performance and morale improve! This course looks at effective strategies for finding and hiring the best person for any position.

 

Price: $USD 49.00

 

Management Basics

 

This course was designed with both the new and the more experienced manager in mind. It explains the many roles and responsibilities a modern day manager must take onboard, from the more traditional planning and organizing to the intangible such as leading and coaching. Through scenarios, exercises and interactivities, the module presents both detailed methods and handy tips for successfully mastery of these roles. Managers will also learn about the skills they need to perfect to support them in their roles and maximize their effectiveness.

 

Price: $USD 49.00

 

Effective and Appropriate E-mail Use

 

E-mail is a powerful communication tool that transcends time zones and continents. Its applications are wide-ranging and it can contribute greatly to productivity if used appropriately and effectively. This course will show you how to write compelling and concise e-mails, successfully manage your e-mail, and know when e-mail should or should not be used. You will also learn how to overcome the risks associated with e-mail, such as lost productivity, legal issues, security breaches, viruses, and junk e-mail.

 

Price: $USD 49.00

 

Goal-Setting in the Workplace

 

This course is designed for all employees, managers and subordinatees and teaches the student how to effectively set goals at work and overcome personal and workplace barriers to achieving goals. Students will attain a greater sense of pride and satisfaction in their jobs and a higher level of productivity as a result.

 

Price: $USD 49.00