Schedule one of our webinars for your next department or management team meeting or virtually bring one of our presenters/authors to your next retreat. Our webinar production team will help you with all the logistics! Below are many of our topics available to order for your group or organization. They can be scheduled for your convenience and are delivered right to your desktop, laptop or conference room! Prices are very reasonable and group discounts are available.

 

Click Here to view a sample recorded webinar.

 

Pricing varies by participant and event quantity so please email us or call 800-752-5446 today to learn more about these topics, or how we can help you deliver your own content via our Virtual Classroom!

 

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Connecting vs. Communicating

 

Presented by Ken Carnes

Description: This webinar will provide insights, processes and examples to help you and your team establish more effective interpersonal communications. You'll be introduced to tools you can use to break down communication barriers and allow you to not just communicate with your people but truly connect with them.

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

Conquering Adversity

 

Presented by Christopher Novak

Description: Based on the book "Conquering Adversity - Six Strategies to Move You and Your Team Through Tough Times" Conquering Adversity is an inspiring reminder that there is a hero inside each of us and that we are stronger than any challenge. Against a backdrop of extreme adversity, Novak offers six strategies - affirmation, expectation, communication, locomotion, collaboration and celebration - that help us excel at work and at home. This powerful, real-world experience includes insights on dealing with change, building relationships, communicating for impact, taking initiative, balancing priorities and more. Interactive and personalized, this presentation offers participants tangible takeaways and materials that reinforce the message long after the session ends. Based on the book and presented by the author, Conquering Adversity is an experience not to be missed.

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

Creating a Sound Strategic Plan

 

Presented by Caryn Tilton

Description: For many years leaders at all levels in the private and public sectors have searched for the right tools and techniques to help them create high-performing departments and organizations. This webinar will provide you with a proven template for developing a strategic plan that will provide direction while allowing you to view and measure several key aspects of your department or organization simultaneously. You will learn how to identify organization values as the foundation for developing a mission statement, goals, strategies, and action plans.

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

Customer Service in an Anti-Government Age: A Five Part Series

 

Presented by Caryn Tilton

Description: In this era of tax reform and anti-government sentiment, public employees are constantly faced with the challenge to improve their service image. Shrinking budgets and increasing citizen demands can make this a seemingly impossible task. In this course, participants will learn how to turn "Moments of Misery" into "Moments of Magic" while dealing with internal and external customers professionally and positively.

Parts I, II & III

  • Part One: Creating a Fair Process - Because You Can't Always Provide the Desired Outcome
  • Part Two: Communication that Enlists Cooperation
  • Part Three: Resolving Counter Conflict

Length: 60 - 90 minutes
Who Should Attend: Employees who have daily contact with the customer - in person and on the phone.
Participants Receive: Key Points Summary, The Eight Practical Problem Solving Steps, Incident Review Form, Words to Use - That Encourage Cooperation

Parts IV& V

  • Part Four: Identifying Customer Needs and Managing Expectations
  • Part Five: Creating A Customer Service Strategy

Length: 60 minutes
Who Should Attend: Employees who have daily contact with the customer - in person and on the phone.
Participants Receive: Key Points Summary, The Eight Practical Problem Solving Steps, Incident Review Form, Words to Use - That Encourage Cooperation.

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

The Eight Constants of Change

 

Presented by Stacy Aaron

Description: Based on the book by the same name by authors Stacy Aaron and Kate Nelson. When change is successful, it becomes the lifeblood of the organization. From our experience helping hundreds of organizations effectively change, we know change can fail miserably. If organizations want to make effective change, they need to recognize and deal with the eight constants, the eight undeniable truths about change. In achieving any type of change, these eight constants can't be avoided, but we can work with them, mitigate their impact and use them to our advantage.

In this webinar, we will identify the eight critical constants for leaders to understand and address in order to create successful change. We will stress the need to focus organizational change efforts on the people within the organization, to actively lead change and to harness the power of authentic communications and relationships to fuel successful change.

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

Escape From Management Land

 

Presented by Ken Carnes

Description: Based on the book by the same title by authors Ken Carnes and David Cottrell Even great leaders occasionally fall into the trap of Management Land and have to make the journey back to Leader Land.

Participants in this webinar will be able to relate to, and recall, personal experiences similar to those in Escape from Management Land. However, rather than just depicting the situations and providing the symptoms to look for, you are offered solutions you'll need to recognize and escape from actions that push even the best leaders back to Management Land from time to time.

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

Lead Like A Pirate

 

Presented by Christopher Novak

Description: Learn the secrets to effective team leadership webinar based on the book set in the golden age of pirates! Sail with Captain Tiger-Eye Taylor as he shares his secrets on Captain, Crew, Mission, Strategy and Treasure - the keys to transforming bands of buccaneers into high performing legends of teamwork.

A must-attend webinar for every frontline leader, it's the perfect tool for sparking serious discussion on what it takes to turn diversity into strength, speed into advantage and heart into leadership. This themed-learning gem will give your Captains and Crews something to cheer about!


 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

Leadership Made Simple

 

Presenter varies

Description: Based on the book by the same name by authors Ed Oakley and Doug Krug. Although many see leadership as a mysterious and elusive set of strategic skills, today's most successful teams result from leadership that is simple, straight forward and easily understood.

In this webinar, you'll learn how the Leadership Made Simple process will help improve employee morale, efficiency and your bottom line…beginning immediately. Learn essential skills for every supervisor and manager in your organization to help reshape your organization's culture and dramatically improve every level of performance.

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

Monday Morning Leadership

 

Presented by Ken Carnes

Description: Based on the best selling book Monday Morning Leadership by David Cottrell this webinar is designed to mentor your managers and help them develop the eight key leadership principles outlined in Monday Morning Leadership. The concepts are simple, doable, and can be implemented immediately. But, more importantly, they work! They work because the principles are relevant to the realities and challenges faced by your managers every day.

Learning Objectives:

  • Recognize the need to accept responsibility to become the drivers of your organization.br />
  • Identify how to maintain focus and keep the main thing the main thing
  • Recognize the impact of escaping from management land and getting in touch with their people
  • Identify that integrity is their most important leadership possession.
  • Recognize and be motivated by the need to hire tougher so they can manage easier
  • Create an extra twenty minutes a day by doing things faster
  • Express the principle of buckets and dippers and how to motivate their team
  • Identify and enter the learning zone to make continuous improvement a priority

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

Performance Coaching for Effective Leadership

 

Presented by Caryn Tilton

Description:
Developing others through effective performance coaching while accomplishing your organization's mission will be the theme of this presentation. We will discuss new roles and techniques for today's leaders in creating the optimal workplace environment where people are treated as partners - with responsibility to achieve the goals and objectives of the organization. Achieving elevated commitment and a sense of enthusiasm among employees does not happen by accident. Imagine an organization where employees feel valued, empowered and important. Who wins? Both employees and the organization!

 

To order, please call TOLL FREE: 1-800-752-5446 or email MyPlaceToLearn customer service.

 

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