Additional Online Topics

The following topics are available anytime, please have 10 or more participants.

* Advancing Your Professional Career

* Bloodborne Pathogen Awareness

* Communication Strategies:
* Part I - Communicating Cooperatively in the Workplace
* Part II - Relationship Strategies

* Conducting Effective Workplace Investigations

* Creating a Sound Strategic Plan

* Customer Service in an Anti-Government Age (A Five Part Series)
   * Part One: Creating a Fair Process - Because You Can't Always Provide the Desired Outcome
   * Part Two: Communication that Enlists Cooperation
   * Part Three: Resolving Counter Conflict
   * Part Four: Identifying Customer Needs and Managing Expectations
   * Part Five: Creating A Customer Service Strategy

* DOT Required Substance Abuse Training for Supervisors

* Drug Free Workplace Awareness

* Employee Violence - Managing Familiar Risks

* Getting Serious About Electronic Government

* Knowing How You Learn, Work, and Communicate©

* Policy Development for Elected Officials

* Power of Teams

* Stranger Danger at Work: Managing Aggression, Reducing Vulnerability

* Strategies for Surviving Change

* Time Management

* A Ten Part Supervisory Series (series does not need to be taken in sequence)

    * Part One: Conflict Resolution

    * Part Two: Defining Objectives and Creating Action Plans

    * Part Three: Discipline and Corrective Action

    * Part Four: Performance Coaching and Leadership

    * Part Five: Effective Meetings

     * Part Six: Performance Management, Performance Measures and Work Improvement Plans

    * Part Seven: Recognizing and Responding to Substance Abuse in the Workplace

    * Part Eight: Recruitment and Hiring

    * Part Nine: Redesigning Work Process and Creating Organizational Change

    * Part Ten: Understanding, Preventing and Responding to Workplace Harassment