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Presenting Virtually

Webinar Technology ConsiderationsWebinar Technology

     
  1. Check Your Computer and Network Settings: The Webinar Coordinator and Host will work with you to make sure your computer and network settings will allow you to connect and participate effectively in the event. It is important that you conduct these system checks at least once a week or more before the event, and again about one hour before the event. Operating system software and web conferencing software are updated frequently and these updates can present last minute challenges to even the most seasoned presenter.

  2. Use a Good Telephone Headset or Handset for Delivering the Audio: Some computers have high quality sound cards which, when connected to a good headset, will work fine for audio delivery, but as a general rule, you should present the audio using a good headset or handset connected to a phone which is hardwired to a land-line - NOT A CELL PHONE. Do not use speaker phones unless the presentation requires multiple presenters in the same room be available for group presenting and then make sure background noise, including non-presenting persons, is held to an absolute minimum.

  3. Use a Hard-wire Internet Connection: Do not use wi-fi and always deliver your presentation from a known good connection. Presenting from a hotel, airport or other public or private wi-fi connection is highly discouraged. These kind of internet connections are notoriously unreliable and frequently lose connectivity or have "dropped packets" - pieces of data dropped during transfer via the web. If you are unsure of your ability to present from a specific location when scheduling your event, consider waiting until you are certain.

  4. Have a Backup: Always have at least two computers tuned into the webinar. It is rare, but should one computer lock up, crash or otherwise lose connection to the event, having a backup is a great way to only miss a couple beats. This can be done by having another person in your organization - in a nearby office, connect to the event as a participant, and can be arranged between you and the Webinar Host. If something happens to your computer, you can quickly contact the host/presenter and ask that they shift the second person to the panel and then you can resume the presentation using their position.

  5. Do Frequent System Checks with WebEx: Like Microsoft and other major software applications, WebEx, the web conferencing platform used for our webinars, makes frequent updates to its software. These updates address issues that may be caused by Microsoft or others' updates or as general upgrades to the platform and tools.

    In order to make sure your ability to conduct, facilitate or participate in these events is trouble free, it is recommended that you visit http://www.webex.com/lp/jointest/ at least two days prior to any event to check you system for any security issues, or to download the latest WebEx software. You can also call WebEx technical Support at 1-866-229-3239 for assistance.

Links to Commonly Required Downloads
Java Plug-ins
Java Plug-ins
WebEx Meeting Test
WebEx Test Meeting
Windows Media Player
Windows Media Player
Macromedia Flash Player
Macromedia Flash Player
RealPlayer
RealPlayer
DirectX
DirectX