Essential Skills: Building High-Performance Teams
Any competitive service strategy requires an increased demand for higher levels of employee commitment to quality, internal and external customer satisfaction, teamwork, and cooperation among diverse employees. Leading teams successfully requires the skill to create an environment where others will engage and take action. Team leaders must understand the importance of collaboration, be willing to let go of day-to-day control, and illustrate trust in their teams through words and actions.
This course will focus new and seasoned leaders on how to build and maintain high-performance teams by assessing and leveraging individual strengths and empowering team members to take ownership of results. This course will take approximately 2 hours to complete.